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Tata Capital > Blog > Brands with top-class after-sale mobile servicing

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Brands with top-class after-sale mobile servicing

Brands with top-class after-sale mobile servicing

With technology continually evolving, we see new phone models entering the market every few weeks. While most people do a thorough comparison of all the features of the best phones available in the market, they tend to leave out a very important component – the after-sale servicing. For most of us today, our mobile phones are our lifeline and our primary connection to the world around us. Given the many functions a typical smartphone has today, it is used more frequently than before, and hence, there is a higher tendency to wear and tear, and this is where after-sale service comes in.

Here are the brands that offer top-class after-sale mobile servicing in India:

Apple

Undoubtedly the favorite brand for smartphones around the world, Apple has the best after-sales service offerings in the country. If you face any issues with your iPhone, you can either raise a complaint through their website or visit any of the authorized repair centers located across the country. The overall experience of Apple’s after-sales services is in line with the exemplary quality of their phones. If you want to buy an iPhone using the EMI Mobile option, phone stores across India are now offering this facility.

Samsung

This South-Korean brand comes close on the heels of Apple with its customers being able to search for after-sales support centers based on their location easily. The brand also has a 24/7 toll-free number, where customers can get their basic queries answered. This is a big advantage for Samsung loyalists, who swear by the quality and sturdiness of Samsung smartphones. 

Huawei

With a widespread network of authorized service centers across the country and exclusive service stores in various Tier 1 and Tier 2 locations, Huawei assures its customers of great after-sales service experience. 

One Plus

Once targeted at the budget segment, this brand’s phones now fall into the premium category, both in terms of price as well as features. The One Plus stores present in Indian metro cities are great points of sale and also play a significant role in brand awareness. However, the brand needs to still up its game in terms of after-sale servicing to match the increase in sales over time. 

Xiaomi

With most Indians adopting this pocket-friendly smartphone brand, Xiaomi has taken the country by storm with its wide range of smartphones. This almost a decade-old Chinese electronics company does have a toll-free number and offers an insurance policy, which promises that your phone will be repaired and returned to you within 48 hours. However, the need of the hour is for it to expand its network of physical service centers. 

Once you’ve done your basic analysis of the top phones by doing a Google search for ‘best phones 2019’or ‘top phones 2019’, go that extra mile and understand the after-sale service offerings by the brand. Once you’ve finalized your choice of the best smartphone, you have the option of making a smart purchase by choosing Tata Capital’s consumer durable loans or mobile loans, which make it easy for you to make any purchase without worrying about your budget.

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