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Tata Capital > Blog > What Do People Look For When Buying Used Cars On Online Car Stores

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What Do People Look For When Buying Used Cars On Online Car Stores

What Do People Look For When Buying Used Cars On Online Car Stores

Buying everything online is the newest trend. The busy lifestyles along with heavy consumer needs have motivated people across the globe to buy everything online. This trend has not spared even the automobile sector. This growing fad of buying everything online has created a market place for different consumer goods such as cars. But just like buyers have preferences before buying products online, they should also consider a few points before buying used cars online.

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Reputation of the Seller

People interested in buying cars online prefer to buy them from reputed sellers. They feel comfortable and confident with their purchase if the seller has a good reputation in the market and is well known. Mostly, buying cars from renowned online sellers comes with a huge variety of benefits such as ability to buy certified used cars, reliability and quality assurance, add on facilities, etc.

Ease of Buying

Buying a car is one of the biggest and most important decisions in a person’s life. When buying a car, people have to look for an option that will fulfil their needs and requirements not only today but at least for the next few years. People find it easier to look for the different car options online and shortlist a few. They can open different tabs on the web browsers and after checking out all the options, they can shortlist a few and check what suits them. These days, online car retailers give the option of doorstep policy in which people can select the car of their choice and can test drive the car at a time and place that is convenient to them. Besides, once selected, customers have the option to finance the car, make the payment and opt for insurance online and get it delivered to their home. Thus, they look for ease of buying when purchasing a used car online.

Hassle-Free Paperwork

Looking at the options and selecting the car is not as difficult as actually buying a car. Whether customers buy a car online or from the showrooms, one of the biggest difficulties they face is paperwork. The joy of buying a car gets buried somewhere behind the tremendous paperwork, be it for buying the car or financing it. When looking at the online buying options, people prefer to buy cars from retailers such as Tata Capital that have hassle-free paper work.

Before and After Sales Services

Until a while ago, when people bought cars from showrooms, they only looked for after sales services such as servicing of the car, maintenance, etc. These days, people prefer buying used cars from retailers that provide both, before and after sales services. If you are wondering what are before sales services, then you should know that companies that provide door step services where their executives collect the necessary documents from the customers, give them at home test drive services, etc. are popular among buyers. Customers also expect doorstep services after purchasing the car, where in the car is delivered to the buyer’s home and is picked-up and dropped off after the periodic servicing and maintenance.

One Stop Shop

Collaboration between the online used car seller and different banks and financial institutions, similar to the one between Tata Capital and Mahindra First Choice, which provides a one-stop-shop for all the customers’ needs is something that buyers look forward to. Customers prefer buying cars from companies that help them to avail easy and hassle-free loans and insurance for their bought cars, thus ensuring that they can buy the car of their choice with least nuisance.

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