Get the Tata Capital App to apply for Loans & manage your account. Download Now

Blogs

SUPPORT

All you need to know about Video KYC

For Video KYC all you need is a mobile device/Desktop/Laptop/Tab with camera access and an active internet connection and you can do Video KYC from anywhere in India. Here's how it works:

  • You can complete your Video KYC from wherever you are in India within 3-5 mins.
  • You only need your permanent account number (PAN) card
  • You'll need decent lighting and a good internet connection

How can I apply for Video KYC?

It is a very simple process 

1

You'll receive an email and an SMS from Tata Capital with a link to perform Video KYC for your application. You'll need your PAN card

2

Click on the link and accept our terms and conditions to start the Video KYC. Please make sure you are present in India at the time.

3

Follow the onscreen instructions and we'll run a test to make sure your internet, your camera and mic are all working properly. You'll need to have your device's location on, and disconnect from any VPN while doing the Video KYC.

4

We'll connect you to our next available representative. If that's not convenient for you, you can also schedule your appointment for a later time – whatever works for you.

5
  • You'll be connected to a video call with our representative. During the video call, we'll ask you a few questions to verify your identity and also take the live photograph
  • We'll also take a live photo of your PAN card. (Our representative will explain how to place your PAN card in front of the camera).
  • After completion of Video KYC we will send the status of application on registered mobile number/ Email ID.

Please note our representatives will be available from 10:00 am to 06:00 pm  Monday to Saturday except bank holidays. 

Popular FAQs

Our Subsidiaries
Our Private Equity Funds

Useful Links and Resources

Most Important Terms & Conditions - Home Loans

Download in your preferred language

Download

Policies, Codes & Other Documents

Most Important Terms & Conditions - Home Loans

Download in your preferred language

Download

Tata Capital Solutions & Services

Copyright © 2025 Tata Capital Limited

Uh oh, something went wrong

Please try again later.

thankyou

Thank you for subscribing

We will send news and updates to your registered email ID

Beware of Frauds!

For any assistance, contact our customer support

offers-icon

rahul.sharma@gmail.com

Looking for offers...

loader
Chat
tia-chatbot tia-chatbot-mobile Ask TIA

Accessibility Menu

Reset

Profiles

Blindness

Optimise website for screen readers

Dyslexia

Optimise website for screen readers

Visually Impaired

Enhances website’s visual

Cognitive and Learning

Assists with reading & focusing

Epilepsy

Clear flashes & reduces color

ADHD

More focus & fewer distractions

Content

Bigger Text

Line Height

Letter Spacing

Aa

Aa

Page Read
Bigger Cursor
Hide Images
Text Alignment
Highlight Heading
Text Magnifier
Image Description
Enlarge Buttons
Colors
Low Saturation
High Saturation
Grayscale
White High Contrast
Invert Color
Dark High Contrast
Color Adjustment

Adjust Text Colors

Reset

Adjust background Colors

Reset

Navigation
Reading Line
Highlight Links
Reading Mask
Pause Animation
Page Structure
Dictionary
Virtual Keyboard
Reading Line & Mask

Screen Reader Options

Hover on content for start reading.

×

Volume

Rate

Pitch

Start
Pause
Resume
Stop

Page Structure

×

Dictionary

×

Meaning of selected word show here.

Virtual Keyboard

×
` 1 2 3 4 5 6 7 8 9 0 - = del
tab q w e r t y u i o p [ ]
caps a s d f g h j k l ; ' return
shift z x c v b n m , . / shift
Space